MetaSphere · Data control

Data Deletion

MetaSphere has no user accounts and stores your academic information locally on your device. Follow the steps below to erase it.

Last updated: August 4, 2026

Accounts

No MetaSphere account

You do not create or sign in to an account in the current app.

Server data

No cloud academic record

MetaSphere, MAK Studio, and App Studio Dev do not receive your academic entries on a developer server.

Deletion process

Choose the level of deletion you need.

Erase your academic data inside MetaSphere

Open MetaSphere.
Go to Settings.
Under App control, tap Reset and reconfigure.
Confirm Start over.

This deletes the locally stored profile, academic setup, subjects, attendance history, exams, tasks, and study logs. Basic app preferences may remain.

Erase all MetaSphere data from your device

In your device settings, open the Apps or Applications area, select MetaSphere, then choose the storage option and clear the app's data or storage. You can also uninstall MetaSphere. The exact labels vary by device. This removes academic data and preferences stored by the installed app.

Manage an operating-system backup

Your Android or iOS backup settings may allow the device provider to retain or restore an app backup. MetaSphere, MAK Studio, and App Studio Dev cannot access that backup. Manage or delete it in your device or account backup settings.

Support correspondence

Request deletion by email

If you previously contacted MetaSphere support and want your email and related support correspondence deleted, send a request from the same email address where possible. Include the subject “MetaSphere Data Deletion Request.”

Email a deletion request

We will acknowledge your request within 7 days and complete deletion within 30 days. We may retain only information reasonably necessary to comply with law, prevent abuse, resolve disputes, or enforce agreements, and will not use retained information for another purpose.

What is retained, and for how long?

On-device app data: until you erase it using one of the methods above; there is no automatic expiration.
Device backups: according to your operating-system or backup provider's settings and policy.
Support emails: up to 90 days after the request is resolved, unless a limited legal, security, or dispute-related reason requires longer retention.

For complete details, read the MetaSphere Privacy Policy.